
Monthly E-Tips
March 2006
The following is an excerpt from Painless Performance Evaluations: A Practical Approach to Managing Day to Day Employee Performance. Please share these important ideas with the managers and supervisors in your organization to help them maintain useful and legally-defensible documentation.
Maintaining complete and legally defensible performance documentation is the first step to a painless performance evaluation.
Supervisors should maintain a working file for every employee they supervise. The working file may be a hard copy file or an electronic file and its contents can be used to prepare the performance evaluation. Whatever format you choose to use, the documentation should include positive, negative, and neutral examples of the employee's performance. Anything that is factual and representative of the employee's performance should be included in this working file.
Examples of appropriate items that are found in the supervisor's working file include:
-- Work samples
-- Working notes you've made regarding the employee's performance
-- Letters of commendation
-- E-mails related to work projects and outcomes
-- Certificates of completion
-- Quantitative performance records
-- Disciplinary notes or forms
-- Factual details about work-related situations
Examples of inappropriate items that are sometimes found in the supervisor's working file include:
-- Gossip
-- Unsubstantiated comments from others
-- Personal feelings and opinions
-- Accusations that have not been investigated
-- Medical diagnoses or summaries of conversations regarding medical conditions
Do a quick audit of the files you have for each employee. Make sure that the documentation you are keeping is factual and work-related. Appropriate and complete documentation will make the preparation of the performance evaluation much easier. . .even painless.
Learn more about maintaining effective documentation in Marnie Green's new book, Painless Performance
Evaluations: A Practical Approach to Managing Day to Day Employee Performance. To learn more about
conducting Painless Performance Evaluations, order the new book by Marnie E. Green.
Click here to order!
For more information call the Management Education Group (480.705.9394) or email us.
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