Course Length: One day
To schedule this program for your workplace, contact the Management Education Group at 480-705-9394 or click here.
Course Overview:
This program is designed to provide the critical managerial skills for interviewing and hiring employees. Participants will explore the intricacies of conducting effective selection interviews that are lawful and defensible. Analyzing the core job functions, writing probing questions, and managing a selection panel will be addressed in this fast-paced, interactive course. The principles of reference checking and reviewing resumes and applications will also be presented.
Target Audience:
Anyone involved in the hiring process will benefit from attending this program. Managers, supervisors, and human resource professionals will learn how to improve their skills in performing this essential organizational task. Also, if the organization uses hiring panels, any potential panel member should attend this program.
Course Objectives:
Participants can expect to:
Identify technical and performance skills for individual positions.
Describe methods for objectively reviewing resumes and applications to note red flags.
Plan and ask targeted questions.
Structure a relaxed interview environment using the behavioral format.
Evaluate a candidate using a standard form.
Explain how to check a candidate’s references.
Describe how to abide by all federal and state hiring guidelines.
Course Outline:
I. Preparing for the interview
II. Conducting the interview
A. Creating the right atmosphere
B. Behavioral interviewing techniques and terminology
C. Using behavioral questions
III. Evaluating the outcome of the interview
A. Comparing the candidates fairly and legally
B. Documenting the results
C. Checking references and backgrounds
IV. Legal issues in interviewing