• Advanced Facilitation Skills Workshop

An intensive three-day workshop designed to further develop meeting leadership skills in experienced facilitators.

• Art and Practice of Public Leadership

A customized leadership development program, comprised of multiple leadership-related topics, designed to develop public sector leaders.  Often used as a tool for succession planning and talent development.

• Basic Supervisory Skills

An introductory course for new supervisors or “would be” supervisors that clarifies their role as leaders of the work group.

• The Challenge of Leadership

A research-based exploration of the dimensions of leadership based on the work of Kouzes and Posner.

• Collaborative Communication

A one day seminar that explores the what, why, and how of collaboration and the skills necessary to quickly and effectively establish and maintain rapport.

• Conflict Resolution in the Workplace

This session teaches the root causes of underlying conflict in the workplace while exploring effective methods for resolving problems early.

• Creating an Inclusive Work Culture:

  A Holistic View of Diversity

An intense look at the tools necessary for creating an inclusive work culture where cultural assumptions and stereotypes do not get in the way of communication and productivity.

• Delivering Dynamic and Persuasive
  Presentation

A one day overview of the elements of effective presentation skills.

• Developing Your Organizational Talent:

  Growing People, Building Leaders

A comprehensive look at the importance of developing talent within the organization, this program offers tools for developing and retaining top talent.

• Discipline and Corrective Action

A practical look at the principles of employee discipline that allows participants to practice the skills for carrying out corrective action when it is warranted.

• Easy Speak

An intense, 2 ½ day presentation course for professional people who use public speaking as a method of communication in their jobs.

• Effective Workplace Communications

Program focuses on the understanding of behavior type and styles involved in workplace communication.

• Effective Workplace Investigations

A realistic approach to investigating workplace issues that includes discussion of the duties related to investigation, when the duty arises, confidentiality, and disciplinary considerations.

• Ethics

A straight-forward discussion of the fundamentals of ethical principles in general, including specific organizational rules and policies.

• Facilitator Skills

An introductory look at the principles of effective meeting facilitation, this course includes extensive practice and feedback opportunities.

• Leading the Workforce of the Future

This interactive session offers current demographic trends that impact the workforce and presents strategies for managing generational differences in the workplace.

• Life Orientations: Performance

  Improvement Strategies for

  Individuals and Teams

Using a communications style inventory, pioneered by Stuart Atkins, this session can be used to help individuals enhance their communication skills or can be used by teams to build synergy and a better understanding of team members.

• Mediation Skills: Fundamentals

  of Workplace Mediation

An in-depth workshop for managers and human resource professionals who are involved with the internal mediation of disputes.

• Myers-Briggs® (MBTI) Workshop:

  Increasing Interpersonal Effectiveness

This interactive, practical workshop involves participants in a variety of activities designed to help them see the strengths of their own and others’ personalities, using the popular Myers-Briggs® Type Indicator as the basis for discussion.

• Painless Performance Evaluations: Managing

  Day-to-Day Employee Performance

Based on the book, Painless Performance Evaluations, this workshop presents a comprehensive approach to managing employee performance and completing performance evaluations.

• The Persuasive Communicator: Getting

  in PACE

A seminar designed for members of an organization who are responsible for creating and maintaining workplace relationships that are positive, productive, and result in effective outcomes, using the skill of pacing.

• Preventing Sexual Harassment: Creating an

  Even Playing Field

This highly interactive workshop uses case studies to illustrate the essential responsibilities that each member of the workforce has to ensure a harassment-free work environment.

• Selecting the Best: Interviewing Skills for

  Supervisors and Managers

Based on the widely accepted principles of behavioral interviewing, this workshop prepares leaders to conduct effective selection interviews.

• Team Power: Clarifying Core Values

A workshop that uses the powerful process of values clarification to examine existing belief systems.

• Unraveling the Mystery of the Initials:

   Employment Law Basics

Using case studies to illustrate critical employment laws including the Family and Medical Leave Act, Fair Labor Standards Act, Americans with Disabilities Act and more, this program ensures that all organizational members understand their obligations under the various employment laws.

• Team Building

Customized team building sessions, based on the unique needs of the group.

• Focus Group Facilitation

Customized leadership of small groups to solicit input and feedback
.

• Strategic Planning

Customized team leadership in order to develop a vision, mission, values, or action plans for the future.

• Organizational Development Projects

Services include developing and conducting surveys; focus groups and interviews; applying organizational analysis techniques; developing project plans, objectives, and measurements; and assessing and applying strategies for organizational cultural change.

• Profilor® Multi-rater Assessment Tool

A highly regarded 360° feedback tool that can be used with executives, managers, or individual contributors to enhance self awareness and create individual development plans.

• Executive / Managerial Coaching

Individualized planning and guidance on specific leadership issues.

• Presentation Skills Coaching

Individualized coaching and feedback to polish and improve public speaking skills.